Terms of Service

Version 2026-09-10

Draft, pending legal review. This document was prepared in-house as a working draft and has not yet been reviewed by a qualified solicitor. It is not legal advice. If anything here matters to a decision you are making, email legal@intelligency.nl and ask.

1Who we are

Intelligency is operated by Intelligency B.V., a company registered in the Netherlands with the Chamber of Commerce under KVK number 42159659, registered office Herengracht 449 A, 1017 BR Amsterdam, the Netherlands. You can reach us at legal@intelligency.nl, which is also our point of contact for authorities and for notices under these terms.

These terms are between you and us. By creating an account or using the service you agree to them. If you are using Intelligency for an organisation, you confirm you are authorised to accept these terms on its behalf.

2What the service does

Intelligency generates logo and brand assets using artificial intelligence, from a brief you provide and, optionally, from reference images you upload. Generation is paid for with credits.

The service is provided on an ongoing basis and we may change, add, or remove features. Where a change materially reduces what you have already paid for, we will tell you and, if you ask, refund unused credits.

3Your account

You must give accurate registration details and keep your login credentials secure. You are responsible for everything done through your account.

You must be at least 18, or old enough to enter a contract where you live.

You may not share, resell, or automate access to your account except through features we provide for that purpose.

4Content you upload

This is the clause that matters most, so it is in plain terms.

You must have the rights. When you upload a reference image you confirm that you own the intellectual property in it, or that the rights holder has given you permission to use it this way. Your own sketches, your own artwork, and artwork a client has authorised you to work with are all fine.

Someone else's logo is not. You must not upload trademarks, logos, or copyrighted designs belonging to third parties without their permission, including screenshots or photographs of them.

You are responsible for it. You are solely responsible for the content you upload and for anything generated from it. We do not review uploads before they are processed and we cannot tell whether you hold the rights to a given image.

You give us the licence we need to run the service. You grant us a non-exclusive, worldwide, royalty-free licence to store, process, and transmit your uploads for the purpose of providing the service to you — including sending them to the third-party AI providers who perform the generation. This licence exists only to operate the service and ends when the content is deleted. We do not use your uploads to train our own models and we do not use them to serve anyone else.

We keep a record. We record which account uploaded what and when, including a cryptographic fingerprint of the file. We keep uploaded files for around 30 days and then delete them, retaining the record itself for longer so we can respond to rights holders and to legal requests.

5What you get, and what we do not promise

Subject to paying for them, you own the logo and brand assets generated for you and may use them commercially. We claim no ownership over your outputs.

We do not warrant that any output is original, unique, or free from third-party rights.Generative systems can produce results resembling existing work, and identical or similar outputs may be produced for other users. The service and all outputs are provided “as is” and “as available”.

Run your own clearance. Before you use a mark commercially, you must carry out your own trademark searches and take your own legal advice. We do not do this for you and nothing in the service should be read as legal advice.

In many countries, purely AI-generated images may not attract copyright protection because there is no human author. That is a matter of law, not something we control. If exclusive rights in the mark matter to you, take advice on registering a trademark.

6Acceptable use

Your use of Intelligency is subject to our Acceptable Use Policy, which forms part of these terms. We may remove content, suspend, or terminate accounts that breach it, and we terminate the accounts of repeat infringers.

7Reporting infringement

If you believe content on Intelligency infringes your rights, use our reporting form or email legal@intelligency.nl. We review every report, act on valid notices, and tell both the reporter and the affected user what we decided and why.

8Credits and payment

Credits are purchased in advance and consumed by generation. Prices are shown before purchase and include VAT where applicable.

Credits do not expire while your account is open, have no cash value, and are not transferable between accounts.

Consumers in the UK and EU have a statutory right to cancel a digital purchase within 14 days. That right is lost once you begin using the credits, which you agree to by generating. Unused credits remain refundable within that window.

If a generation fails through our fault, we return the credits it consumed.

9Indemnity

You agree to indemnify Intelligency B.V. against any claim, loss, liability, or reasonable cost (including legal fees) arising from content you upload, from your use of anything generated for you, or from your breach of these terms.

In practice this means that if a rights holder brings a claim because of an image you uploaded, that claim is yours to answer, not ours.

10Liability

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited. If you are a consumer, your statutory rights are unaffected.

Otherwise, our total liability arising from the service is limited to the greater of £100 or the amount you paid us in the 12 months before the claim.

We are not liable for indirect or consequential loss, loss of profit, loss of goodwill, or for losses arising from your commercial use of a mark you did not clear.

11Suspension and termination

You may close your account at any time. We may suspend or close an account that breaches these terms or the Acceptable Use Policy, or where we are required to by law. Where it is safe and lawful to do so we will tell you why and give you a chance to respond. On closure you may download your assets for 30 days, after which we may delete them.

12Changes

We may update these terms. For material changes we will give reasonable notice through the service or by email before they take effect. Continuing to use Intelligency after that means you accept the new version.

13Law and disputes

These terms are governed by the law of the Netherlands, and the competent court in Amsterdam has jurisdiction. If you are a consumer resident in the EU or elsewhere, this does not deprive you of the protection of mandatory consumer law in your country of residence, and you may bring proceedings there.

We would rather resolve things directly. Email legal@intelligency.nl before starting proceedings and we will try to sort it out.